Privacy policy

Privacy Policy

Last updated: September 15, 2025

At Turn Around Radio Studio (“we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you share with us.

This policy explains how we collect, use, and protect your information when you visit our website, submit a prayer request, or make a donation.

1. Information We Collect

We may collect:

  • Name, email address, phone number, and billing address

  • Payment details (processed securely by our payment provider — we do not store full card numbers)

  • Messages or prayer requests submitted via our contact forms

  • Technical information such as your IP address, browser type, and cookies (used to improve site performance)

2. How We Use Your Information

We use your information to:

  • Respond to messages, prayer requests, or enquiries

  • Process donations and send confirmations or receipts

  • Keep records for legal and accounting purposes

  • Improve our website and services

  • Send encouragement emails or updates (if you opt in)

3. Sharing Your Information

We do not sell or rent your personal data.

We may share limited details with:

  • Shopify (our website platform)

  • Payment processors (Shopify Payments, PayPal, or Stripe)

  • Trusted service providers who support our website, email, or donation systems

These partners only use your information to provide their services and must keep it secure.

4. Data Retention

We keep your personal data only as long as needed to fulfil the purposes above or as required by law.

Prayer requests may be stored for up to 12 months unless you ask us to remove them sooner.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Ask us to correct or update inaccurate information

  • Request that we delete your data (unless we need it for legal reasons)

  • Withdraw consent for email updates at any time

To exercise these rights, contact us using the details below.

6. Cookies

We use cookies to improve your browsing experience and understand how visitors use our website.

You can control cookies through your browser settings.

7. Security

We take reasonable steps to protect your personal information, but no website or transmission can be guaranteed as completely secure.

8. Contact Us

If you have questions about this Privacy Policy, or if you would like to exercise your data rights, please contact us:

joanpressley.turnaround@gmail.com

For the purposes of applicable data protection laws, Turn Around Radio Studio is the data controller of your personal information.